Your trusted partner for autonomous pharmacy transformation
Expert services to help you plan, implement, learn, and optimise your medication and supply management solutions on the journey to a more fully autonomous pharmacy.
The road to pharmacy transformation can appear complex or at times, even impossible.
Getting the right dose to the right patient means designing and relying on the right alignment of multiple, layered technology solutions, clinical workflows, and performance benchmarks.
Just as healthcare professionals recognise the best treatment is patient-centred, Omnicell understands that success happens when your clinical and business goals are at the heart of our partnership. Our experienced service teams offer guidance in critical areas—from implementation and training to technology optimisation—to help you better navigate the journey to your autonomous pharmacy.
Optimisation Services
Convert your data analytics into actionable insights with guidance from Omnicell healthcare data scientists and clinical workflow experts.
Let us help you succeed. Our Omnicell Analytics intelligence solution helps you accelerate pharmacy performance. Our strategic analysts help breakdown and analyse your pharmacy operational data and recommend opportunities to improve medication management.
We begin with defining goals and focus areas for improvement and then, together, prioritise initiatives based on complexity versus value.
Our clinical workflow experts work with customers to deliver incremental opportunities they can act on quickly to drive immediate impact and long-term optimisation.
Our data scientist team analyses your data across facilities and devices to uncover opportunities for improvement, and provides monthly tracking on inventory.
We help you track your progress and savings over time with a customised, web-based scorecard that tracks cumulative savings throughout our partnership.
Ongoing learning to empower customers
Education and training resources play a crucial role in ensuring success for our customers.
Our Education Services deliver resources that help you derive the maximum benefit from your Omnicell systems. Omnicell instructors have the technical expertise and healthcare experience to provide you and your staff with productive and engaging learning experiences.
Education and training resources play a crucial role in ensuring success for our customers.
Our Education Services deliver resources that help you derive the maximum benefit from your Omnicell systems. Omnicell instructors have the technical expertise and healthcare experience to provide you and your staff with productive and engaging learning experiences.
Attend Omnicell's new showroom in Melbourne or you can join virtually online for live, instructor-led training sessions.
Empower staff to train others and equip biomedical technicians to repair and maintain Omnicell systems themselves.
Optimise your investment with tailored, in-person training right at your location.
Operational Services
Embedded expertise to make technology adoption easier.
Keeping up with medication management is a big job. Let us help you take it on. Omnicell not only delivers best-in-class central pharmacy automation, but we offer it as a complete service package that includes a dedicated on-site expert to operate the Omnicell systems in your facility.
This service, available with our central pharmacy dispensing robotics and IV compounding robotics, also includes maintenance and optimisation support to help you achieve the most potential from the technology.
With our operational expert in place, implementing new Omnicell solutions requires less effort and resources from you.
No need to pull staff away from existing duties to operate new equipment.
No need to hire, train, and certify technicians – we handle the operation, you leverage the benefits.
Rely on our operational and clinical expertise to optimise the workflow process on Omnicell solutions.
Related Solutions
Advanced robotics and intelligence to support error-free medication management and more clinical time with patients.
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Robotics and workflow management systems that make compounding safer and therapy more effective.
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