Product Support for when you need it

Omnicell’s mission is to be your most trusted partner for medication and supply management. Building that trust starts with ensuring Omnicell technology stays up and running. We offer many convenient ways to get the product and technical support you need, when you need it.

For general Omnicell or SureMed enquiries and product demonstrations, please fill out a contact us form here and we will respond shortly.

If you require technical support, please submit your request to SureMed for community pharmacy or Meditec hospital pharmacy. 

Learn more about SureMed Products including blister cards, SureMed X software and VBM automation.

Medication and Supply Solutions

OmniCenter Platform Solutions

Support
Business Partner: Meditec Pharmacy Automation

Phone: (03) 9894 4766

Website: Meditec.com.au

  • Anesthesia Workstation
  • Anywhere RN Remote Medication Management
  • Electronic Medication Drawer (EDM)
  • Omnicell Interface Service (OIS)
  • Omnicell Analytics
  • Omnicell Automated Dispensing Cabinets (ADC)
  • OmniLinkRx Medication Order Management
  • OptiFlex Procedure Systems

Central Pharmacy IV Compounding Solutions

IV Workflow Solutions

  • IVX Cloud
  • IVX Workflow

IV Robotic Solutions

Support
Business Partner: Meditec Pharmacy Automation

Phone: (03) 9894 4766

Website: Meditec.com.au

  • i.v.STATION
  • i.v.STATION ONCO

Central Pharmacy Dispensing Solutions

OmniCenter Platform Solutions

  • Controlled Substance Manager (CSM)

Connect-Rx Platform Solutions

Support
Business Partner: Meditec Pharmacy Automation

Phone: (03) 9894 4766

Website: Meditec.com.au

  • Performance Center
  • Robot-Rx Central Pharmacy Robotic System

SureMed Solutions

DAA Automation Solutions

  • VBM 200F Multimed Automation
  • OnDemand 400

SureMed DAA Software

  • SureMed X
  • SureMed Software

DAA Blister Packing and Consumables

Support

Website: SureMed.Cloud

Email: support@suremed.cloud

  • SureMed Clear
  • SureMed Perforated
  • Bi-Fold Cards
  • Tri-Fold Cards
  • Deblisterer DB500

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